PAYMENTS AND CANCELLATION POLICY
To protect all parties, we have a strictly enforced policy for cancellations. There shall be no emergency cancellation or refunds because of shortened stays or ruined experiences due to work or family obligations, or other commitments. We are not responsible for the weather or other Acts of God and there will be no refunds for such events. The only way to ensure a refund for such is to purchase travel insurance.
When booking through Walk Away Stays directly, if a reservation is made within 30 days of the check-in date, the tenant must pay the entire cost of the reservation, which is non-refundable.
If the booking is made more than 30 days in advance of the check-in date:
- A non-refundable deposit of $150 is required for reservations under a grand total including taxes and fees of $1000
- A non-refundable deposit of $300 is required for reservations above a grand total including taxes and fees of $1000
- Any deposits will be subtracted from the ending balance of the tenant's invoice. Remaining balances are due 30 days prior to check-in.
IF THE TENANT DOES NOT PAY THE REMAINING BALANCE FOR THE FULL AMOUNT OF THE BOOKING 30 DAYS PRIOR TO THE DATE OF CHECK-IN, WALK AWAY STAYS MAY, AT THEIR SOLE DISCRETION, CANCEL THE RESERVATION AND RETAIN ANY AMOUNT PAID.
Walk Away Stays will make every attempt to re-book the dates of cancelled reservations. In the event of a re-booking for the same nights, at the same property, Walk Away Stays may credit or refund up to the nightly rate received by the tenant, less the initial reservation deposit.
Rates and reservations are not confirmed until the amount due and rental agreement have been received and accepted by Walk Away Stays.
Checks should be made payable to Walk Away Stays, LLC and sent to:
Walk Away Stays, LLC 227 Rutledge Avenue, Charleston, SC 29403
To send a PayPal payment, log into your PayPal account and at the top click "Send & Request." Then select "send to friends and family in the US". Once you have selected this, enter the amount you owe and send it to firstname.lastname@example.org.